There are three general categories of information we collect.
We collect information you share with us when you use our Websites
When you use our Websites, we collect information about the services you use and how you use them.
We may collect information that others provide about you when they use our Websites, or obtain information from other sources and combine that with information we collect through our Websites.
We may collect, store and process information about you to provide, understand, improve, and develop our Gloho Services, and to create and maintain a trusted and safer environment.
We may also collect your personal information through our corporate related bodies, our service providers and third parties so that we may provide a better or more relevant service or product to you.
If you apply to us for credit, we may also obtain personal information about you from credit reporting agencies (see our Credit Reporting Policy below), other credit providers, existing or previous suppliers of goods or services, your bank and certain other businesses for the purposes of assessing your application.
We use the personal information we have collected largely for the purpose of providing you with the Gloho Services that you have requested, responding to your inquiries, creating and maintaining your account and ensuring you comply and adhere to our Websites Conditions of Use and all other documents directly or indirectly related to them. More specifically, Gloho may use personal information which it has collected to:
If all or part of this information is not provided, we may not be able to provide our Gloho Services.
If you submit personal information to us in relation to an employment opportunity with us, we may also use your personal information to:
We may disclose personal information to our corporate related bodies, service providers or business partners. We may also disclose your personal information:
(i) credit reporting agencies (for the purpose of obtaining credit reporting information about you and other permitted purposes – see our Credit Reporting Policy below); and (ii) other credit providers, existing or previous suppliers of goods or services, your bank and certain other businesses for the purposes of assessing your application;
Gloho may disclose your information to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required to do so by law or if such disclosure is reasonably necessary: (i) to comply with legal process and to respond to claims asserted against Gloho, (ii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our visitors to legal liability, (iii) to enforce and administer our Conditions of Use and all other documents directly or indirectly related to them, with Advertisers and visitors, (iv) for fraud investigation and prevention, risk assessment, customer support, product development and debugging purposes, or (v) to protect the rights, property or personal safety of Gloho, its employees, its Advertisers, or members of the public.
We will attempt to notify Advertisers and visitors about these requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Gloho”s property, its Advertisers and our Gloho Services (collectively, “Risk Scenarios”). In instances where we comply with legal requests without notice for these reasons, we will attempt to notify to Advertisers or visitors about the request after the fact if we determine in good faith that we are no longer legally prohibited from doing so and that no Risk Scenarios apply.
We may also share aggregated information (information about our Advertisers and visitors that we combine together so that it no longer identifies or references an individual visitor) and non-personally identifiable information for industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.
We may review, scan, or analyze your communications on our Websites for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other websites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.
You may link your account in our websites with your account at a third party social networking service. Your contacts on these third party services are referred to as “Friends.” When you create this link:
Gloho works constantly to improve our Gloho Services, so we update our Conditions, Terms and Policies along with the Gloho Services. We reserved the right to make changes at any time and without notice to you, so please regularly review the most current versions by clicking their hypertext links located at the bottom of our sites. If any clause shall be deemed invalid, void, or for any reason unenforceable, that clause shall be deemed severable and shall not affect the validity and enforceability of any remaining clause.
We strive to ensure the security, integrity and privacy of personal information we collect. We have established safeguards and use reasonable security measures to protect your personal information from unauthorized access, modification and disclosure. Our employees, contractors, agents and service providers who provide services related to our information systems, are obliged to respect the confidentiality of any personal information held by us. We review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.
We will endeavor to take all reasonable steps to keep accurate and up to date, any information which we hold about you. If, at any time, you discover that information held about you is incorrect or you would like to review and confirm the accuracy of your personal information, you can contact us here.
Gloho is committed to providing its customers with a fair and responsible system for the handling of complaints. If at any time you have any concerns, complaints or questions in relation to your privacy or the operation of Gloho, please contact us here, so that we may resolve your concerns.
As long as you have an outstanding balance with us, you”ll provide us with valid credit card information and authorize us to deduct the monthly charges against that credit card. You”ll replace the information for any credit card that expires with information for a valid one. Anyone using a credit card represents and warrants that they are authorized to use that credit card, and that any and all charges may be billed to that credit card and won”t be rejected. If we”re unable to process your credit card order, we”ll try to contact you by email and suspend your account in our Websites until your payment can be processed.
Gloho, Inc. 2202 8th Street, Unit 2712 Seattle, WA 98121 www.gloho.com
Credit applications by businesses for our Gloho services
Gloho provides “commercial credit” to Advertisers who apply for credit in relation to our Gloho services. We do not provide any consumer credit.
References to “you” and “your” in this credit reporting policy are references to individuals or companies in relation to whom we hold credit information or credit eligibility information for the purposes of the Privacy Act in connection with such credit. This policy provides details about our management of such information.
“Credit information” relates mainly to your credit-related dealings with us and comprises various types of information that can be collected by credit reporting agencies that report on consumer credit worthiness. We may collect or generate various categories of “credit information” about you.
We may also collect “credit eligibility information” about you, which is mostly information provided by credit reporting agencies relating to your dealings with other credit providers (for example, financial institutions that provide you with loans or other businesses that provide you with credit in connection with their products or services).
“Credit information” and “credit eligibility information” may include:
Credit eligibility also includes credit worthiness information that we may derive from data we receive from a credit reporting agency, such as a credit risk score.
We may collect credit information about you in any of the circumstances described above under the heading “How we collect your personal information” above. We collect credit eligibility information from credit reporting agencies but may collect it from other third parties where permitted by the Privacy Act (such as from other credit providers with your consent). We store and safeguard your credit information and credit eligibility information in the manner described under the headings “Disclosure and storage of personal information abroad” and “Security” above.
We may disclose your credit information to credit reporting agencies. Those credit reporting agencies may then include that information in credit reporting information that they provide to other credit providers to assist them to assess your credit worthiness. For example, we may disclose to a credit reporting agency the type of commercial credit, and the amount of credit, sought in your application for credit with us. We may also use and disclose your credit information for other purposes and in other circumstances as described under the headings “How we use your personal information” and “How we disclose your personal information” above when permitted to do so by the Privacy Act. We will only use or disclose such information for purposes permitted by these provisions, such as:
In some cases, the people to whom we may disclose your credit information or credit eligibility information may be based abroad – see the heading “Disclosure and storage of personal information abroad” above for more details.
To request correction of, or access to, your credit eligibility information please see the heading “Correction and access” above.
If at any time you would like to make a complaint about whether we have complied with the Privacy Act please contact our Privacy Officer here, so that we may resolve your concerns. If you make such a complaint, we will write to you with 15 days acknowledging that we have received your complaint and setting out how we will deal with it. We will aim to investigate and resolve your complaint within 30 days. We may need to consult with a credit reporting agency or another credit provider to do so. If we need more than 30 days to resolve your complaint, we will advise you of the reasons for the delay and ask for your consent to extend this day period.
Gloho and its affiliates (“Gloho”) and third party service providers may need to provide you with certain communications, notices, agreements, billing statements, or disclosures in writing (“Communications”) regarding products or services (“Services”). Your agreement to this E-sign Consent confirms your ability and consent to receive Communications electronically from Gloho, its affiliates, and its third-party service providers, rather than in paper form, and to the use of electronic signatures in our relationship with you (“Consent”). If you choose not to agree to this Consent or you withdraw your consent, you may be restricted from using the Services.
To access and retain the electronic Communications, you will need the following:
We may request that you respond to an email to demonstrate you are able to receive Communications.
You may withdraw your consent to receive Communications by writing to us at "Attn: E-Sign Consent”, here. However, withdrawal of your consent to receive electronic Communications may result in termination of your access to our Gloho Services. Any withdrawal of your consent will be effective after a reasonable period of time for processing your request, and Gloho will confirm your withdrawal of consent and its effective date in writing (either electronically or in paper form).
You may request a paper copy of Communications. To request a paper copy of any communication, contact us by writing to "Attn: E-Sign Consent, Gloho, Inc. 2202 8th Street, Unit 2712, Seattle, WA 98121", within 180 days of the date of the disclosure, specifying in detail the Communication you would like to receive. For the avoidance of doubt, requesting a paper copy of any Communication, in and of itself, will not be treated as withdrawal of consent to receive electronic Communications.
It is your responsibility to keep your primary email address current so that Gloho can communicate with you electronically. You understand and agree that if Gloho sends you a Communication but if you do not receive it because your primary email address on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, Gloho will be deemed to have provided the Communication to you; however, we may deem your account inactive. You may not be able to use our Gloho Services until we receive a primary valid and working email address from you.
You can update your primary email address or other information by writing to us at "Attn: E-Sign Consent, Gloho, Inc. 2202 8th Street, Unit 2712, Seattle, WA 98121, or by contacting us via the “Contact us” link at our Websites.
You acknowledge and agree that your consent to electronic Communications is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act, and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.
We reserve the right, in our sole discretion, to discontinue the provision of your Communications, or to terminate or change the terms and conditions on which we provide Communications. We will provide you with notice of any such termination or change as required by law.
Gloho, Inc. 2202 8th Street, Unit 2712, Unit 2712 Seattle, WA 98121 Seattle www.gloho.com